REPLAY

Using Foresight to Manage Your Oversight​
Tools and Tips to Improve Open Government Compliance – FOIA, Correspondence, and Beyond​

March 15, 2023
DOC Office of Privacy & Open Government Sunshine Week Event & Expo

Government professionals responsible for correspondence face a tall order. With a growing number of requests pouring into legacy, or manual, systems, and limited resources to respond in a timely manner, agencies are at risk of non-compliance. To FOIA professionals, these problems sound all too familiar. So how can we apply FOIA lessons to other processes and systems? Watch OPEXUS Chief Legal Officer Ben Tingo as we dive into best practices for Correspondence request management, its parallels to FOIA, and where case management solutions holistically improve delivery times, quality of data, and compliance.